Support
We are here to help.
If you have a question, a problem with your order or just need help finding the right guide for where you are right now — we would love to hear from you.
Frequently Asked Questions
How do I receive my guide after purchase? As soon as your payment is confirmed you will be taken directly to a download page where you can access your guide immediately. You will also receive an order confirmation email with your download link so you can come back to it anytime.
What format are the guides in? All guides are delivered as PDF files. You can open them on your phone, tablet, laptop or computer — anything that opens a PDF works perfectly.
Can I get a refund? We want you to be happy with your purchase. If something is not right please reach out to us and we will look into it for you. We review every request individually and will always do our best to find a fair solution. Just send us an email with your order details and we will take it from there.
I didn't receive my download link. What do I do? First check your spam or junk folder. If it is not there send us an email with your order number and we will get your download sorted as quickly as possible.
I lost access to my download. Can I get it again? Absolutely. Just send us your order confirmation email and we will send you a fresh download link right away.
Can I share the guide with someone else? Our guides are for personal use only and are not licensed for redistribution or resale. If someone in your life needs it we would love for them to get their own copy — it helps us keep creating.
I have a question that isn't answered here. What should I do? Just send us an email. We read every single one.
Contact Us
Have a question or need help with your order? Reach out to us directly and we will get back to you within 48 hours.
We are a small team and we genuinely care about every person who finds their way to us. No automated responses, no bots — just a real person who will read your message and help you out.
A note on our guides
Our guides are for educational and informational purposes only and are not a substitute for professional mental health advice, diagnosis or treatment. If you are experiencing a mental health crisis please reach out to a qualified professional or contact a crisis helpline in your country.